System integration that keeps work moving.
When one platform finishes its work, someone often has to carry the result into the next. We build the service between them, so each handoff has a clear destination, a visible status and a way to recover when something fails.
Where it fits
This work fits recurring gaps between systems you intend to keep: data copied from an inbox into an ERP, a spreadsheet reconciling records, or updates waiting for someone to notice. The useful starting point is one handoff with a known owner and a result that can be checked.
Example workflow
Consider a record that changes in one system and must update another. The integration reads the change, checks required fields, maps the identifiers and submits the update. It records whether the destination accepted it. A temporary failure can be retried; a missing identifier goes to a person who can resolve it. Repeating the same event must not create a second record.
Define the handoff
We identify which system owns each field, what triggers a transfer and how the destination confirms success. That includes duplicate events, late updates and conflicting values. The agreed rules become the basis for validation and acceptance checks, rather than remaining in the head of the person doing the work today.
Make failures recoverable
The service needs to distinguish a temporary outage from a record that needs correction. We design retries, exception handling and a trace of each attempt around that distinction. A narrow slice is compared with the existing process before the scope grows, using real volumes, handling time and error rates.
What the delivery includes
We agree the scope and acceptance criteria around the selected workflow. The delivery covers the working service and what your team needs to take it over.
- Documented source-to-destination mappings, validation rules and ownership of the fields being transferred.
- The integration code and infrastructure as code, deployed in your accounts within the agreed scope.
- Checks for normal transfers and relevant failure cases, including repeated events and rejected records.
- Logs and dashboards that show stalled work, failed attempts and the path a record took.
- A handover covering configuration, recovery steps and the responsibilities of the team running the service.
What we need from you
- A walk-through with the people who perform and own the handoff, including the exceptions they deal with.
- Interface documentation, permitted access to the systems involved and representative records that may be used for evaluation.
- A decision on the source of truth, accepted delay, required audit history and who resolves conflicting data.
- An account and operations owner for the delivered service, plus any data residency requirements.
Constraints to settle before rollout
- The available interfaces, permissions and limits of each platform determine what can be connected and how often.
- A business owner must resolve ambiguous rules or conflicting sources; an integration cannot choose policy on its own.
- Scope and acceptance depend on the actual interfaces and failure cases. We agree them before widening the rollout.
Ownership and handover
The system runs in your accounts, with the code and infrastructure as code handed over to your team. We build the service; your team owns daily operation. Read our delivery methodology and approach to accounts, access and data residency for the wider delivery boundaries.
Related work
- Document processing — Turn documents into validated data with extraction, classification and review of uncertain fields. Landvex builds traceable processing workflows.
- Production AI — Build AI into a defined workflow with evaluation, guardrails, human review and cost controls. Landvex delivers the code and operating handover.
Bring one concrete workflow
Describe the two systems, the information that moves between them and where the current handoff gets stuck. Include who owns the result and how often the work happens.
Discuss your workflow